Shipping Policy

At SkinFactor.pk, we aim to deliver your skincare products quickly and safely. Please read our shipping policy below to understand how we process and deliver your orders.

Order Confirmation

Once your order is placed, you will receive an order confirmation email/SMS with your order details. Please review the information and contact our support team immediately if any correction is required.

Order Processing Time

  • Orders are processed within 1 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Charges

  • Standard shipping charges will apply and may vary depending on your delivery location.
  • Shipping costs will be displayed at checkout before you confirm your order.
  • From time to time, we may offer free shipping promotions which will be clearly mentioned on the website.

Domestic Shipping

  • We currently ship across Pakistan through trusted courier partners.
  • All parcels are packaged carefully to ensure your products arrive in perfect condition.

Estimated Delivery Times

  • Major cities: 2–3 business days
  • Other areas: 3–4 business days
    Please note: delivery timelines may vary due to unforeseen courier delays, weather, or public holidays.

Shipping Address

  • Customers are responsible for providing the correct and complete shipping address at the time of checkout.
  • We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Tracking and Support

  • Once your order is shipped, you will receive a tracking number via SMS or email to monitor your delivery status.
  • For any shipping-related queries, you can contact our Customer Support team at support@skinfactor.pk or through our helpline.