Privacy Policy

At Skinfactor.pk, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us. By using our website, you agree to the practices described below.

Information We Collect

When you visit or shop at Skinfactor.pk, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping/billing address.
  • Payment Information: Collected securely via third-party payment gateways. Skinfactor.pk does not store your card details.
  • Order & Account Details: Products purchased, preferences, and past transactions.
  • Website Usage Data: IP address, browser type, device information, and browsing behavior (to improve user experience).

How We Use Your Information

We use the information collected to:

  • Process and deliver your orders.
  • Communicate order updates and customer support responses.
  • Provide personalised offers, promotions, and skincare tips.
  • Improve our website, products, and services.
  • Prevent fraud and ensure secure transactions.

Sharing of Information

  • We do not sell, rent, or trade your personal information to third parties.
  • We may share limited details with trusted service providers (e.g., courier companies, payment gateways) to fulfill your orders.
  • In cases required by law, we may disclose information to comply with legal obligations.

Cookies & Tracking

  • Skinfactor.pk uses cookies to enhance your browsing experience, remember preferences, and analyse site performance.
  • You can disable cookies through your browser settings, but some website features may not function properly.

Data Security

  • We use secure server technology (SSL encryption) to protect your personal data.
  • Access to personal information is restricted to authorised personnel only.
  • While we take strong precautions, no method of online transmission is 100% secure.

Your Rights

As a customer of Skinfactor.pk, you have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections or updates to your information.
  • Opt out of marketing communications at any time.
  • Request deletion of your personal information, subject to legal and transactional requirements.

Third-Party Links

Our website may contain links to third-party websites. Please note that Skinfactor.pk is not responsible for the privacy practices of these websites.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The latest version will always be posted on our website.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 support@Skinfactor.pk
📞 +92-300-1445245